Passed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (1-10)
QUESTION 1 Which three monitor commands are available with Basic Call Management System (BCMS)? (Choose three) A. Monitor bcms agent B. Monitor bcms skill C. Monitor bcms split D. Monitor...
View ArticlePassed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (11-20)
QUESTION 11 Best Services Routing (BSR) allows adjusting the idle time of agents in determining agent selection. When considering the step adjustment being set to 20 for a given location, which...
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Passed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (21-30)
QUESTION 21 Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.) A. Agents should log in manually to each split. B....
View ArticlePassed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (31-40)
QUESTION 31 The claims department of an insurance company must separate calls by area code. Some groups of agents can only handle calls Item one area code, while other groups of agents can handle...
View ArticlePassed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (41-50)
QUESTION 41 While configuring the Service Observing feature, which three forms should be configured and/or verified? A. System Parameters B. Class of Service C. Feature-Related System...
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Passed Avaya 3304 Exam with Pass4sure and Lead2pass PDF & VCE (51-60)
QUESTION 51 Refer to the Exhibit. Given the information in the exhibit, what happens to a call if someone calls this vector on January 1 at 10:00? A. The call will queue to skill 1 B. The call...
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